Continuity of Care

Usual GP

All patients have a named GP, you can check with the reception team who your named usual GP is. With a view to providing continuity of care, the Care navigation team will endeavour to offer an appointment with you named usual GP. We will also endeavour to offer you an appointment at the surgery that is closest to you. If an appointment is unavailable at your surgery of choice you may be offered an appointment at the other site, again we will endeavour to make this with your named usual GP.

Occasionally you may be requested by the doctor, nurse or receptionist to attend an appointment at the other surgery for example when specific services are located at one but not both sites, or in the event that appointment availability and demand do not match on the day.