Patient Access
AskFirst
You must log-in to AskFirst using NHS Login or by creating an account – This is required for full functionality including direct appointment booking into the practice services.
If booking appointments for children, you must create an account in the childs name in which details match their patient record.
Please contact [email protected] for support if required.
Askfirst is also available by clicking the icon in the bottom right corner of the screen.
Appointment Booking
Standard operating hours are Monday to Friday 08:00 to 18:30
We also offer extended access sessions on Mondays and Thursdays until 20:00.
Exact appointment times and availability vary daily for specific doctors.
Online Booking
In order to book online you will first need to register in person. This is for your safety and confidentiality and ensures that it is YOU that is gaining access to YOUR medical records.
Online registration is available to all patients aged 16 or over.
Pre-Bookable Appointments
Approximately 30% of appointments are available to book in advance. The majority of these are available to book one week ahead but a limited number can be booked up to three weeks ahead.
We have found that increasing the number of pre-bookable appointments significantly increases the number of missed appointments where patients fail to attend without cancelling their appointment.
Book On The Day Appointments
The remaining appointments are released on the day.
We offer advance booking online, on the day appointments are released at 8:00am when the surgery opens.
It is important to cancel your appointment if you no longer require it. As patients cancel unwanted appointments, they immediately become available to be booked throughout the day.